HRI 195 - Introduction to Customer Service

Credits: 3

This Text and Certification focuses on topics that relate to customer service. The text and certification is created to teach students the core competencies of the ten pillars of restaurant Management. This course teaches the students information they must know in order to efficiently run a safe and profitable food service operation. It includes essential content plus learning activities, case studies, professional profiles, research topics and other topics that support the course objective.

Lecture Hours per Week: Lecture 3 hours per week.

Schedule of Classes